SearchBlox

SearchBlox Developer Documentation

Welcome to the SearchBlox developer documentation. Here you will find comprehensive technical documentation to help you start working with SearchBlox as quickly as possible, as well as support if you get stuck. Let's jump right in!

Guides

Zendesk Data Source

Configuring SearchBlox

Before using the Zendesk Data Source, install SearchBlox successfully, then create a Custom Collection.

Configuring Zendesk Data Source

  • Download the SearchBlox Connector UI. Extract the downloaded zip to a folder.

Contact [email protected] to request the download link for SearchBlox Connectors UI. The following steps include the example paths for both Windows as well as Linux. In Windows, the connector would be installed in the C drive.

  • Unzip the archive under C:* or /opt*.
  • Create a data folder on your drive where the files would be temporarily stored.
  • Configure the following properties once you create a data source in the connector UI.

Accessing Connector UI

username

Zendesk Account Username

password

Zendesk Account Password

domain

Zendesk Domain

scroll-type

Value of this field has to be :
1 to index articles
2 to index tickets

api-key

SearchBlox API Key

colname

The name of the custom collection in SearchBlox.

url

SearchBlox URL

max-folder-size

Maximum size of static folder after which it should be sweeped in MB.

servlet url

SearchBlox Servlet URL.
Make sure that the port number is right. If your SearchBlox runs in 8443 port the URLs should be right.

Updated 5 months ago


Zendesk Data Source


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