Featured Results help you highlight important content so that users see it first when they search. This makes it easier for them to quickly find the most useful information.

Targeted Highlighting: When users search for specific words, the important link you selected will appear at the top of the search results so it gets more attention.

Keyword Customization: You can either use keywords that are automatically taken from the link or add your own keywords. This helps control when the Featured Result will appear in search results.

Image-Based Results: You can also add images to Featured Results. These appear like banners and make the important content more visible and attractive.

You can easily create and manage Featured Results from the SearchBlox Dashboard. Go to Dashboard → Collections → Featured Results to set up and customize this feature based on your needs.

Featured Results Dashboard

When creating Featured Results, users can perform the following actions:

Save: Save your settings without activating the Featured Result. This allows you to keep the configuration and activate it later.

Save and Activate: Save the settings and immediately make the Featured Result active so it can appear in search results.

Preview Result: Check how the Featured Result will appear on the search results page before activating it.

Cancel: Discard the changes you made and close the creation window without saving anything.

After a Featured Result is activated, you can see it listed under the Featured Results tab in the Featured Results section.

Featured Results Dashboard Functionality

The Featured Results Dashboard gives you all the tools to manage and improve your Featured Results easily. Key actions include:

Create Featured Results: Set up new Featured Results with your chosen keywords, links, and images.

Preview Created Featured Results: Check how a Featured Result will appear on the search page before using it.

Edit Featured Results: Update existing Featured Results by clicking on the Title of the result.

Filter Featured Results: Quickly find specific results by filtering based on Collection, Title, or Keywords.

Import and Export Featured Results: Easily import or export Featured Results for bulk updates or to share them across systems.

Delete Single Featured Result: Remove an individual Featured Result when needed.

Delete Selected Featured Results: Remove multiple Featured Results at once in a single action.

Refresh Featured Results Page: Reload the page to ensure all recent changes are visible.

• Featured Results can be managed from the Dashboard, where you can preview how they appear on the search page and deactivate them anytime without deleting.

Types of Featured Results

Featured Results in SearchBlox come in two types to suit different content needs:

Text-Based Featured Results: Show only text, ideal for short info, links, or simple descriptions.

Graphics-Based Featured Results: Include images or visuals, perfect for banners, promotions, or product highlights.

Creating Featured Results

To create Featured Results in SearchBlox, follow these steps:

1.Log in to the Admin Console: Use your credentials to access the SearchBlox Admin Console.

2.Navigate to Collections: From the dashboard, click on Collections.

3.Select the Featured Results Tab: Find and select the Featured Results tab within Collections.

4.Start Creation: Click Create Featured Result or the "+" icon to begin.

5.Provide Required Details: Fill in the necessary fields:

Type: Choose text-based or graphics-based.

Title: Enter a title for the result.

Description: Add a brief description if needed.

URL: Specify the destination link.

Keywords: Add relevant keywords.

Keywords Type: Choose exact or partial matching.

Collections: Assign to the right collection(s).

Date: Include a date if relevant.

Complete any additional required fields.

6.Save and Activate: Click Save and Activate to finalize and publish the Featured Result.

These steps let you easily create and deploy Featured Results to improve search visibility and user experience.

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Settings in Featured Results

Configuring Priority for Featured Results

When creating Featured Results, you can configure the display order by assigning a priority value. This ensures the most important results are shown first.

Priority Field:
While creating a Featured Result, enter a numerical value in the Priority field to set its display order.

Precedence Rules:
The Featured Result with Priority 1 has the highest precedence and appears at the top. Lower numbers indicate higher priority. For example, a result with Priority 2 will appear below Priority 1.

Example:
If two Featured Results have priorities 1 and 2, the result with Priority 1 will display first, followed by the result with Priority 2.

Keywords for Featured Results Display

Keywords entered in the Keywords field act as triggers for Featured Results. When a user’s search term matches any of these keywords, the related Featured Result is displayed at the top of the search results.

Instructions on keywords for Featured Results:

Keywords are crucial for displaying Featured Results. When a user’s search term matches these keywords, the corresponding Featured Result appears. Proper formatting of keywords is essential for accurate and effective matching.

Keyword Formatting:

**Separator: Keywords must be separated using a comma ( , ) or a space ( ).
Best Practice: Do not place keywords on separate lines, as using new lines can cause issues during export or import of Featured Results.

Keyword Types:

Keywords for Featured Results can be set using three Keyword Types, each defining how a user’s search query is matched to display the correct Featured Result.

1. Keyword Match:
   The Featured Result is shown if any of the provided keywords appear anywhere in the user’s search query.
   Example: Keywords = "apple, fruit"
   Search Query: "I love apple" → Featured Result displayed.
   Search Query: "Fruit salad" → Featured Result displayed.
2. Phrase Match:
   The Featured Result is displayed only if the exact phrase (or a close variation) is present in the search query.
   Example: Keywords = "red apple"
   Search Query: "I bought a red apple" → Featured Result displayed.
   Search Query: "apple is red" → Featured Result not displayed.
3. Exact Match:
   The Featured Result is displayed only if the search query exactly matches the specified keyword.
   Example: Keywords = "apple"
   Search Query: "apple" → Featured Result displayed.
   Search Query: "red apple" → Featured Result not displayed.

• Use Keyword Match for broad matching, where any keyword in the search query can trigger the Featured Result.
• Use Phrase Match when you want the search to match a specific phrase rather than individual keywords.
• Use Exact Match for precise, word-for-word matching.
  By selecting the right keyword type and formatting keywords correctly, Featured Results are displayed accurately, improving search relevance and user experience.
  The examples for each keyword type are summarized in the following table:

Additional Details on Keywords for Featured Results

Here are some important considerations and rules for using keywords in Featured Results:

1. **When a URL is entered in the Keyword URL field, SearchBlox automatically extracts keywords from that page’s metadata, specifically the tag. These extracted keywords are then used to trigger the corresponding Featured Result.
   Separators: Any spaces or commas in the meta keywords are automatically treated as separators.
   Example:
   If the meta keywords on a webpage are: Featured Results will be triggered for individual words like: `"business" "consulting" "application" "development" "management"`
2. Synonyms and Keyword Variations:
   Featured Results do not automatically recognize synonyms. To trigger a Featured Result for different variations of a word, you must manually add each variation to the Keywords field.
   Example:
   If you want Featured Results to appear for variations of "email," you must include:
   "email" "e-mail" "e mail"
3. Keyword Extraction from Webpages:
   When using a Keyword URL, the system extracts individual words from phrases in the meta keywords. This means that even if the meta keywords contain a phrase (e.g., "business consulting"), the Featured Result can be triggered by any individual word in the phrase (e.g., "business" or "consulting").

Collection based Featured Results

Featured Results can be set to appear only for specific collections, ensuring they match the context of the user’s search.

How Collection-Based Featured Results Work:

1. Collection Selection:
   When creating a Featured Result, select one or more collections. These can be groups like product pages, support articles, or documentation.
2. Display Logic:
   A Featured Result will appear only when the user’s search includes one of the collections assigned to it. If a collection is not selected in the Featured Result configuration, it will not appear during searches in that collection.
   Example: Featured Result Configuration: Keywords: "product support" Collections: Collection 1 (Knowledge Base) User Search: Searches within Collection 1 for "product support" → Featured Result is displayed. Searches within Collection 2 (Product Pages) for "product support" → Featured Result is not displayed.

Importing and Exporting Featured Results

Featured Results can be easily imported and exported, making it simple to manage them in bulk and perform updates efficiently.

Exporting Featured Results:

• Access the Export Option:
  In the Featured Results Dashboard, click the Export button at the top right.
• Download Featured Results:
  Clicking Export downloads a CSV file containing all Featured Results. This file shows the current configuration and format.
• Purpose of Export:
  Exporting allows you to:
  Review the existing Featured Results setup.
  Use the CSV as a template for bulk imports or updates.

Importing Featured Results:

• Access the Import Option:
  In the Featured Results Dashboard, click the Import button at the top right.
• Upload the CSV File:
  Upload a CSV file containing new or updated Featured Results. Once uploaded, the system will process and activate the results in bulk.
• File Format Requirements:
  The file must be in CSV format supported by SearchBlox. To ensure correct formatting, export a sample Featured Result and use that file as a template.

By using the Import and Export features, you can efficiently manage, update, and scale your Featured Results setup with ease.

General Instructions

To ensure proper configuration and functionality of Featured Results, follow these guidelines:

Keywords from URL:
When using the Keywords URL option, the system extracts keywords from the webpage’s metadata (e.g., ) and uses them as triggers.

Display Frequency:
The “No. of times to display” setting applies only to regular search results, not to Featured Results.

Start Date for Display:
The start date must be earlier than the current date. If it’s set in the future, the Featured Result will not appear.

Keyword Types:

Exact Match: Only one keyword or phrase should be entered; the search must match it exactly.

Phrase Match: Only one phrase should be entered; the search must contain the exact phrase or a very close variation.

Collection-Based Display:
Featured Results appear only when the user searches within the selected collections. If those collections are not part of the search, the Featured Result will not be shown.