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SmartFAQs Analytics

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SmartFAQs Analytics can be accessed from SearchBlox Console > Analytics section. SmartFAQs Analytics Reports typically show the overview of SmartFAQs, Analytics w.r.t. SmartFAQs Actions, Question Type Breakdown, and SmartFAQs User Engagement with Export Option. SmartFAQs Analytics can be filtered based on the date range.

Overview

An overview of SmartFAQs total count, Number of Active/Inactive SmartFAQs count, and Number of SmartFAQs which are not shown on the Search Page.

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SmartFAQs Analytics Reports

User actions such as impressions opens, clicks, upvotes, and downvotes count will be shown along with the graph view. This report can be filtered based on the collection(s).

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Question Type Breakdown

The categorization of each question type is shown in a Donut graph view.

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SmartFAQs User Engagement

For Each SmartFAQ, a user actions report be shown. Per page 5 SmartFAQs user interactions are shown. The whole report can be exported based on the date range selected.

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Download Query Logs Report

Using SmartFAQs Analytics you can download query logs for

  • Today
  • Yesterday
  • This Week
  • Last Week
  • This Month
  • Last Month
    For the Customizable period also query logs can be downloaded. As shown in the screenshot below.
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Updated 7 months ago