License Key

To fully utilize SearchBlox beyond the default FREE license, you need to obtain a valid license key.

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Note

SearchBlox setup comes with a default FREE license, allowing you to crawl and search up to 5,000 documents/URLs. Its ideal for initial setup, testing, and evaluation.

Steps to Request a License Key

1. Contact Support:
   Visit the SearchBlox Support Portal to submit a request for a license key.
2. Provide Required Information:
   IP Address: The license key requires the IP address displayed on your Admin > License page.
   Other Details: Include any additional information requested by the support team to process your request.

Finding the IP Address

1. Access the Admin Console:
   Log in to the SearchBlox Admin Console.
2. Navigate to the License Section:
   Go to Administration > License.
3. Copy the IP Address:
   Locate and copy the IP address displayed on this page. This IP address is required to generate your license key.

Importing a License Key in SearchBlox

To activate your SearchBlox license, you need to import the license key provided by SearchBlox Support. Follow these steps to ensure a successful license import:

Steps to Import the License Key:

1. Obtain the License Key:
   The license key will be provided as an XML file by SearchBlox Support after you submit your request.
2. Access the Admin Console:
   Log in to the SearchBlox Admin Console.
3. Navigate to the License Section:
   Go to Administration > License.
4. Import the License Key:
   Click on the Import License button.
5. Select the XML file provided by SearchBlox Support.
   Ensure that the file content and file extension remain unchanged.
6. Re-authenticate:
   After successfully importing the license key, you will need to re-authenticate by logging in again.

Important Notes:

• Do not modify the content or file extension of the XML file. Any changes may result in an unsuccessful import.
• Successful license import requires re-authentication. Be prepared to log in again after the import process.
• If you encounter any issues during the import process, contact SearchBlox Support for assistance.

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Troubleshooting Step:

If the IP address displayed is null or 127.0.0.1, then delete the /etc/hosts file on the server and restart SearchBlox to pick up the correct IP address of the server.

By following these steps, you can obtain a valid license key and fully leverage the capabilities of SearchBlox for your enterprise search needs.