ChatBot Analytics

ChatBot Analytics can be accessed from the Analytics section of the SearchBlox Console. These reports provide:

1. A complete overview of ChatBot performance
2. Detailed analytics related to ChatBot actions
3. Visual graphs showing ChatBot interactions
4. Metrics that measure ChatBot user engagement

The clear and simple dashboard helps you track conversation patterns, identify popular topics, and improve the ChatBot based on real user interactions.

ChatBot Analytics Reports

ChatBot User Actions display the number of conversations, total messages, upvotes, and downvotes, along with graphical charts. These reports can also be filtered by collection for more specific analysis.

ChatBot User Engagement

For Each ChatBot, a user actions report will be shown.

Download Report

Analytics lets you compare results and download query logs for:

• Today
• Yesterday
• Past Week
• Past Month
• Past 3 Months
• Past 6 Months
• Last Year

The 'compare' button offers three comparison options:

• None: Shows full results with no comparison.
• Previous Period: Compares results with the same number of days from the previous period.
• Previous Year: Compares results with the same date range from the previous year.
  Query logs can also be downloaded for any customized date range.

SearchBlox provides three convenient ways to share analytics reports:

Copy Link to Clipboard: Copy and share the direct report link with team members.

Download as CSV: Export the report in CSV format for further data analysis.

Download as PDF: Export the report in PDF format for presentations or analysis.