ChatBot Analytics

ChatBot Analytics can be accessed from SearchBlox Console > Analytics section. ChatBot Analytics Reports typically show the overview of ChatBot, Analytics w.r.t. ChatBot Actions, ChatBot graph and ChatBot User Engagement.


An overview section of ChatBot has Total Number of Conversations, Messages, Votes and Time duration of all conversations with the ChatBot.

ChatBot Analytics Reports

ChatBot user actions such as Conversations, Messages, Upvotes, and Downvotes count will be shown along with the graph view. This report can be filtered based on the collection(s).

ChatBot User Engagement

For Each ChatBot, a user actions report will be shown.