ChatBot Analytics

ChatBot Analytics is accessible through the SearchBlox Console's Analytics section. These comprehensive reports provide:

• A complete overview of ChatBot performance
• Detailed analytics related to ChatBot Actions
• Visual ChatBot interaction graphs
• ChatBot User Engagement metrics

The intuitive dashboard makes it easy to monitor conversation patterns, identify popular topics, and optimise your ChatBot's effectiveness based on real user interactions.

ChatBot Analytics Reports

ChatBot user actions display conversation count, message volume, upvotes, and downvotes alongside graphical visualisation. Reports can be filtered by collection.

ChatBot User Engagement

For Each ChatBot, a user actions report will be shown.

Download Report

Analytics lets you compare results and download query logs for:

• Today
• Yesterday
• Past Week
• Past Month
• Past 3 Months
• Past 6 Months
• Last Year

The 'compare' button offers three comparison options:

• None - No comparison, full results.
• Previous period - Compares with the exact matching days of the week from the preceding period.
• Previous year - Compares with the same date range from the previous year.

Query logs can also be downloaded for any customized date range.

SearchBlox offers three convenient methods to share your analytics reports:

Copy link to clipboard - Simply copy and share the direct link with team members
Download as CSV - Export reports in CSV format for data analysis
Download as PDF - Export reports in PDF format for presentation or for data analysis