ChatBot Analytics
ChatBot Analytics can be accessed from SearchBlox Console > Analytics section. ChatBot Analytics Reports typically show the overview of ChatBot, Analytics w.r.t. ChatBot Actions, ChatBot graph and ChatBot User Engagement.

Overview
An overview section of ChatBot has Total Number of Conversations, Messages, Votes and Time duration of all conversations with the ChatBot.

ChatBot Analytics Reports
ChatBot user actions such as Conversations, Messages, Upvotes, and Downvotes count will be shown along with the graph view. This report can be filtered based on the collection(s).

ChatBot User Engagement
For Each ChatBot, a user actions report will be shown.

Updated 16 days ago