Admin Console

The Dashboard is the central hub for monitoring the performance and usage of the SearchBlox platform. It provides an overview of key metrics and activities related to collections, documents, chatbots, searches, and user engagement.

Accessing the Admin Console

• The Admin Console is accessible through a web-based browser: https://localhost:8443/console.
• When you access SearchBlox for the first time, you will see the License Agreement.
  Click on "I Agree" after reading through the License Agreement to get to the login page for the admin console.

Super Admin user, Admin users, and Manager users have access to all sections on the menu. The manager role can’t access Security and Administration section from the Admin Console menu.

Collections, Documents, and Chatbots

This section provides a snapshot of the system's content and chatbot configuration.

• Collections - Represents the number of collections (groups of indexed documents) in SearchBlox.
• Documents - Indicates the number of documents indexed in the system
• Chatbots - Shows the status of chatbots configured in the system.

Activity Metrics Overview

This section provides insights into user activity and engagement over the past week. This can help to understand user behavior and improve search relevance. Also, they help to assess chatbot effectiveness and identify areas for improvement.

• Searches - Tracks the number of search queries performed by users.
• Result Clicks - Measures how often users click on search results.
• Chat - Actions Engagement - Tracks user engagement with chatbot actions.
• Conversations - Represents the number of chatbot conversations initiated by users.
• Most Searched - Most searched keyword and its frequency.

Quick links

The Quick Links panel is a convenient navigation tool located at the bottom of the Dashboard. It allows administrators to quickly access key functionalities without navigating through multiple menus.

• Tune Relevance - This feature allows administrators to adjust or fine-tune the relevance of search results.
• View all Schedules - Provides access to a list of all scheduled tasks or processes within the system.
• Create a Featured Result - Enables administrators to manually create featured or promoted search results.
• Create a Chat Action - Allows administrators to define new actions or responses for chatbots.

Header

Left side of the Header displays the current date and time in the format. Use this to track when actions are performed or to correlate activities with specific timestamps. (eg: Schedules)

The right side of the Header Panel contains dropdown menus and quick-access options for:

• Create - This dropdown allows administrators to create new entities
  1. Collection: Create a new collection for organizing indexed documents.
  2. ChatBot: Set up a new chatbot for user interactions.

• Help - Provides quick access to helpful resources.
  1. Access user guides and technical documentation
  2. Support for assistance with the platform.

• OpenSearch Status
  1. Status: Indicates the health of the cluster
     1. Green - all primary shards and their replicas are allocated to nodes.
     2. Yellow - all primary shards are allocated to nodes, but some replicas aren’t.
     3. Red - At least one primary shard is not allocated to any node.
  2. Nodes: Number of nodes in the cluster
  3. Cluster Name: Name of the OpenSearch cluster

• User Account Management
  1. This drop down has the details about account, role, license & version.
  2. This also has the options to Change Password and Sign Out.