# **Configuring SearchBlox**
Before using the Zendesk Connector, install SearchBlox successfully, then create a **Custom Collection**.

# **Configuring Zendesk Connector**
**Prerequisites**
All the files related to the connector should be available in the same folder that is, all files should be extracted into the same folder. Please contact [[email protected]](🔗) to request the download link for Zendesk connector.
## **Steps to Configure and Run Zendesk Connector**
In Windows, the files related to connector can be installed in the C:\ drive in Windows, in Linux it can be installed in /opt
Download the SearchBlox Zendesk connector. Extract the downloaded zip to a folder.
Unzip the archive under _C:\* or _/opt*. Please find the screenshot on the extracted files in the following:

The extracted files would be an executable based on your OS and a yml file
Configure the zendesk.yml file which includes Zendesk properties and SearchBlox properties as listed in the following:
Column Title | Column Title |
username | Zendesk Account Username |
password | Zendesk Account Password |
domain | Zendesk Domain |
scroll-type | Value of this field has to be : **1 **to index articles **2 **to index tickets |
api-key | SearchBlox API Key |
colname | The name of the custom collection in SearchBlox. |
url | SearchBlox URL |
max-folder-size | Maximum size of static folder after which it should be sweeped in MB. |
servlet url | SearchBlox Servlet URL. Make sure that the port number is right. If your SearchBlox runs in 8080 port the URLs should be right. |
The content details of zendesk.yml are provided here:
Please make sure to give the API key, collection name, data folder path and zendesk credentials and other related properties.
Start running the zendesk.exe file for Windows and ./zendesk_linux for Linux
