---
updatedAt: 2026-09-28T14:46:13.000Z
agentTools:
  projectIndex: https://developer.searchblox.com/llms.txt
---

# Zendesk Data Source

The Zendesk Data Source indexes content from your Zendesk instance into a SearchBlox collection, making help center articles, tickets, and community posts searchable in SearchBlox.

# **Configuring SearchBlox**

Before using the Zendesk Data Source, make sure SearchBlox is installed properly and create a Custom Collection.

![](https://files.readme.io/4b9e2be8abe4e348b68b19f6621c0e5bc3776f0f581bb49761caf91f0e2849aa-image.png)

# **Configuration details of Zendesk Data Source**

[Accessing Connector UI](https://developer.searchblox.com/docs/connectors-ui)

|                 |                                                                            |
| :-------------- | :------------------------------------------------------------------------- |
| username        | Zendesk account username.                                                  |
| password        | Zendesk account password.                                                  |
| domain          | Zendesk Domain                                                             |
| scroll-type     | 1 = index articles, 2 = index tickets.                                     |
| api-key         | SearchBlox API Key.                                                        |
| colname         | Name of the custom collection in SearchBlox.                               |
| url             | SearchBlox URL                                                             |
| max-folder-size | Maximum size of a folder in MB before it is swept.                         |
| servlet url     | SearchBlox Servlet URL. Make sure the port number is correct (e.g., 8443). |